Frequently Asked Questions

Get answers to your questions about our services and app

We're here to help you understand how Move Better can support your recovery journey from the comfort of your home.

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Questions and Answers

We've got answers to your most common questions

What is AI-powered physiotherapy?

AI-powered physiotherapy with Move Better means personalized recovery plans created by artificial intelligence that guides you through safe, effective exercises tailored to your injury or condition. Our system uses a 3-step camera form-check process to ensure correct movement, reducing risk of further injury while helping you regain strength and mobility.

How does the 3-step camera form-check work?

Our 3-step process ensures accurate exercise execution. First, you record yourself performing an exercise using your device’s camera. Second, our AI evaluates your form in real time, identifying areas for improvement. Third, we offer detailed feedback to help you adjust your movements. This process is designed to mimic in-person physiotherapy sessions but without the need to travel.

Is Move Better suitable for all types of injuries?

Move Better supports recovery from a wide range of common musculoskeletal conditions including back pain, knee discomfort, shoulder stiffness, and neck strain. Our library includes over 10,000 exercises curated by certified physiotherapists to target various body parts and pain points. If you have a specific condition, we recommend consulting with a healthcare professional before beginning any new exercise regimen.

Can I use Move Better if I don’t live in a major city?

Absolutely. Move Better was built with accessibility in mind. Whether you're in Mumbai, Chennai, or a smaller town across India, our platform works seamlessly on both Android and iOS devices. We aim to make quality physiotherapy accessible to everyone, regardless of location or economic background.

How much does it cost to use Move Better?

We offer a monthly subscription at ₹999 which gives you full access to all features including personalized exercise plans, AI feedback, and 24/7 customer support. This price includes unlimited access to our database of over 10,000 exercises, expert-reviewed content, and ongoing updates based on your progress.

What kind of support do you offer?

Our team provides 24/7 support via email and phone to assist with any technical issues or questions about your recovery plan. All feedback from our AI system is reviewed by certified physiotherapists to ensure accuracy and safety. If you’re ever unsure about an exercise or want more clarification, our support team is ready to help.

How long will it take to see results?

Based on user data, 80% of individuals notice improvements in mobility and reduced pain within six weeks of consistent use. Results vary depending on the severity of your condition, adherence to the program, and overall lifestyle factors. Regular practice and following the guidance provided by our AI and therapists leads to better outcomes.

Is there a free trial available?

While we don’t offer a traditional free trial, new users can explore our basic features for a limited time upon signing up. After that, you’ll need to subscribe to continue accessing personalized recovery plans and AI feedback. You can always cancel anytime through your account settings.

Do I need a prescription or doctor’s referral?

No, you don’t require a prescription or doctor’s referral to start using Move Better. However, we strongly advise consulting with a healthcare provider if you're dealing with chronic or severe conditions. Our service complements medical treatment and helps accelerate recovery when used alongside professional care.

How often should I use the app?

We recommend using the app daily for optimal results, ideally at the same time each day. Each session typically lasts between 15–30 minutes. Consistency is key—our AI adapts your plan over time based on your progress, so regular engagement ensures faster and more effective recovery.

Get in Touch

Have more questions? Reach out to us anytime.

Address: Unit 28, 2nd Floor, Kothrud, Pune, Maharashtra 411038, India